From first call to First Friday.
We handle the recruiting, training, and support. You get a trained assistant who fits your practice.
Fit call
We spend about 20 minutes learning how your practice runs. Your EHR, your phone system, your busiest hours, and the tasks you want off your plate. You'll leave the call knowing exactly what your Friday would handle.
Match and train
We match you with an assistant based on your practice type, schedule, and personality. Before day one, your Friday completes HIPAA training and our mental health practice training, then learns your specific workflows.
First Friday
Your assistant starts on your chosen date. At the end of week one, we meet with you to review how it's going and adjust anything that needs it.
See what got done, every single week.
Every Friday, you get a short report in your inbox. Calls answered, appointments booked, insurance checks completed, intakes processed, and anything that needs your attention.
No guessing whether your assistant is busy. You see it in black and white.
Numbers shown are an example.
Patient information stays protected.
We take HIPAA as seriously as you do, because we're held to it too.
BAA with every client
We sign a Business Associate Agreement before your assistant ever sees patient information.
Trained and recertified
Every Friday completes HIPAA training before starting and recertifies every year.
Secure work setup
Assistants work through a secure, monitored setup so patient information never lives on a personal device.
Only what's needed
Your Friday gets access to the systems and information their tasks require, and nothing more.
Admin, never clinical
Assistants never give clinical advice. Anything clinical, including a client in distress, goes straight to your team using the steps you set.
Backup coverage
If your assistant is out, a trained backup steps in so your phones don't go quiet.
Ready to meet your Friday?
Book a short fit call and we'll talk through your practice, your EHR, and the hours you need covered.