Built by a practice owner, for practice owners.
Front Desk Friday started with a simple question. What would it feel like if the front desk just worked?
Christina Runnels
Christina is the founder and CEO of Greater Houston Counseling Services, a mental health practice with five Houston-area offices and statewide telehealth. She has spent more than ten years building and leading clinical teams.
Running a growing practice taught her that the front desk is where client care starts. When calls go unanswered or intake stalls, people who reached out for help slip through the cracks. She built Front Desk Friday so other practice owners could get reliable, well-trained support without the cost and turnover of constant local hiring.
Christina is also the author of Boldly Both and host of the Lead Mama Lead podcast.
How we work
People first
Every call your Friday answers is someone who reached out for care. We train our team to treat it that way.
Privacy is not optional
HIPAA training on day one, yearly recertification, and a signed BAA with every client.
Good jobs make good assistants
We pay fairly, train well, and give raises for staying. Happy assistants stay longer, and that means less turnover for you.
Ready to meet your Friday?
Book a short fit call and we'll talk through your practice, your EHR, and the hours you need covered.